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A new Patient Triage feature aimed at utilising nationally available services and resources to help manage patient demand. This is done by automatically signposting patients to alternative self-care and self-referral resources for their problem via the Patient Triage form.
Many patients don’t know that...
- Pharmacists can prescribe antibiotics for common health problems like urine infections
- You don’t need a GP referral for some services - e.g. you can self-refer to talking therapies for anxiety or depression
We wanted to let you know that we’ve updated our online form. Based on your symptoms, we may suggest other services that can offer advice and treatment directly. This often means quicker help and less disruption for you than a GP appointment.
Feel like you need to see a GP?
Don’t worry, you’ll always have the option to contact us.
Published: Dec 19, 2025