Changes and updates to our appointment system
From Monday 15th July 2019 we are introducing a new system for contacting the practice, officially launching our on line consultation system eConsult via the above link.
We encourage you to contact the practice via this system which can be accessed via our website as above on the home page at lambethwalkgp.co.uk.
This is a simple online form which you can complete, submit and then one of our team will contact you.
You can complete an eConsult form any time day or night from anywhere as long as you have access to the internet and we will respond within 48 hours (working days).
There will be certain requests that will now be available only via eConsult as follows:
- Request for fit-note
- Referral queries
- Request for a letter to be written by one of the team
- Any test results – we would encourage you to check these via online patient access. If you do not currently have this then please ask at reception
The eConsult will replace some of our telephone call consultations although these will still be available and if a clinician has specifically asked you to contact them then we can arrange for you to speak with them.
Our Walk-in appointments and our booked clinics will remain the same.
PLEASE NOTE: MEDICATION REQUESTS MUST FOLLOW THE CORRECT PRODEDURE. PLEASE SEE THE PRESCRITIONS LINK ON THIS PAGE.
IF YOU HAVE RUN OUT OF MEDICATION AND NOT REQUESTED IT WITHIN THE 48 HOUR WORKING DAY TURNAROUND YOU WILL BE ASKED TO COME TO THE PRACTICE TO REQUEST THIS VIA ONE OF THE RECEPTION TEAM. REQUESTS FOR MEDICATION WILL NOT BE ACCEPTED VIA TELEPHONE OR ECONSULT.
(Site updated 19/07/2019)