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Noticeboard

IF YOU REQUIRE MEDICAL ADVICE WHILST THE PRACTICE IS CLOSED PLEASE CALL SELDOC ON: 0208 693 9066 OR FOR MEDICAL EMERGENCIES CALL 999

For urgent dental needs outside of normal operating hours: 111

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

Registered patients of Lambeth Walk Group Practice can access extended opening times at four specially selected GP Access Hubs in the borough.

Our GP Access Hubs offer appointments seven days a week at the following times:   12pm–8pm Monday to Friday   8am-8pm Weekends and bank holidays   To book an appointment, simply call us as usual. If you are unable to attend an appointment during our usual opening times, if you wish you can be referred to a GP Hub.   For further information you can visit www.lambethgpaccesshubs.co.uk

Practice Management

Lambeth Walk Group Practice values patient feedback. We want both your compliments and complaints- both help us understand how to deliver a better service. We always try to provide the best services possible, but there may be times when you feel that this has not happened. If you wish to make a complaint, please contact the Practice Manager with the details of the complaint. We believe it is important to deal with complaints quickly, therefore, we aim to respond to any complaint within 10 working days. Occasionally it may take longer, but we will keep you informed throughout. We will try to address your concerns, provide you with an explanation and discuss any action that may be required. You can contact the practice by calling or emailing the surgery. Alternatively, you can use the contact form on the Contact Us page or visit www.iwantgreatcare.org or you can fill in a paper response at the practice available from the reception team. We appreciate you taking the time to provide us with your feedback. 

 

Mrs Sarah Cross (f)

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Practice Secretary / Practice Administrator support’s the Practice manager, GPs and other medical professionals in delivering the best patient services. They have an important link between all and provide high quality reassuring help when dealing with patients and their families. They can also direct you to the right person or deal with any query when you have been referred by your GP to specialist consultant at the Hospital.


Any queries with regards to booking an appointment through the NHS e-RS Referral service system you can speak to the Practice Secretary.


Miss Rosie Rudder (f)
Mrs Sara cabral-Harris (f)

Reception

Patient Services Assistant provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Mrs Vennito Darwish
Mrs Fatmata Jalloh (f)
Mrs Martha Kamara (f)
Mrs Ana Espin (f)
Mr David Vizuete (m)

Ms Suzanna Grant (f)
 
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